The scam message also affects normal/well-intentioned users, who make up the majority of UltraViewer users so we're getting hard when adding it. In addition, they can also convince users to ignore the scam message by many ways, because users already believe they are from big companies. Adding content headers to the website won't stop the scammers, the scammers can easily make another website with their own content or use other remote control software (there are many remote desktop software on the market that you can easily find, all without warning on their website header).
Best regards,ĭear Sarah, We understand that some scammers are using our software and we're fighting against them, not only us but other remote desktop software also being the victim of scammer abuse too. We appreciate your feedback and we will do our best to prevent these types of incidents from happening in the future. If you have any further concerns or questions, please do not hesitate to contact us. You can report any scams or suspicious activity by visiting the following link: We recommend that you report this incident to the appropriate authorities and provide them with any information that you have. We take reports of such activity very seriously and will take appropriate action to investigate and prevent further occurrences. If you ever encounter any suspicious or fraudulent activity while using UltraViewer, please do not hesitate to report it to us. We apologize for any confusion or inconvenience that may have resulted from this incident. We want to clarify that UltraViewer is a free remote desktop software and is not associated to the scammer claiming to be from McAfee. Reply from Ultraviewer Updated Mar 16, 2023ĭear Andrew, Thank you for your review and for bringing this matter to our attention.
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